Terms & Condition

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The following terms and conditions apply to all events, courses, membership, counselling and merchandise delivered and/or sold by Partners Elsewhere and its facilitators.​​​

1. Fees

All fees must be paid upon enrollment by Visa or Mastercard online via our website.

2.  

Terms & Conditions

Partners Elsewhere Services

The following outlines the terms and conditions for the services provided by Partners Elsewhere.

 

Memberships

  1. One membership is valid for two people (you and your partner). All payments for Memberships are in USD and are non refundable.

  2. Invoices/Receipts for any Partners Elsewhere program are automatically generated and can be requested at any time by emailing info@PartnersElsewhere.com.

  3. Upon receipt of the Membership fee, you (and your spouse) are registered as a Member of the Partners Elsewhere.  Payments made by credit card will be automatically processed on the monthly due date. If the credit card bounces for any reason, attempts to charge will be made in the following days/weeks. If the card continues to bounce or rejects the payment, or if a chargeback is claimed by the client or their bank, the matter will be handled internally with written notice or transferred to a debt collection agency and reported to VEDA if there continues to be a failure to pay.

  4. Membership fees are automatically deducted from the credit card used to pay the original nominated amount (or stored for after a free trial). Fees will be deducted fortnightly, monthly (calendar month) or annually (as per your chosen payment types). If the credit card transaction is not successful your membership will be cancelled immediately. No concession rebate is available. 

  5. ‘Commitment period’ refers to the length of time your membership is required to be active before you can terminate your membership. Members are required to commit to the minimum time specified in the payment type selected. For example, if a member selected a monthly payment plan for a minimum of six months, they are required to pay the monthly fee for six payments. After such time, they can cancel their membership.

  6. We do this because we’re looking for serious and committed couples. We take our learning environment seriously and maintain a very high standard of positivity, encouragement, and support.

 

Changing membership details

Only the named Member or person authorised in writing by the named Member may request a change in membership details.

 

Cancellation of membership

A Member may cancel their membership at any time after their commitment period by providing written notification to Partners Elsewhere via info@partnerselsewhere.com from the nominated email address the membership is linked to. Notification to cancel membership must be made at least 5 working days prior to the next payment being deducted from your nominated credit card.

 

Lapsing of membership

Any Member whose fee is overdue for more than one (1) month will cease to be a member of the Partners Elsewhere and will not be entitled to access any benefits and entitlements of membership.  

 

Courses

  1. Payment is required before the start of all courses. 

  2. Course payments may be paid in one payment or on a monthly payment plan (if offered). The payment will be taken automatically from the nominated credit card on the same date of each month. Payments are non-refundable and commitments to a payment plan is in place until the full payment is successfully completed. Course enrolments are non-transferable. 

  3. You are required to pay the full amount of the Course fees even if you do not complete the Course. Course commencement is the date upon which we receive your course fees in full. Your enrolment of a course will be confirmed after registration via email. 

 

Retreats & Workshops

  1. Payment is required before the start of all retreats & workshops. Payments are non-refundable. 

  2. Retreats & workshop payments may be paid in one payment or on a monthly payment plan (if offered). The payment will be taken automatically from the nominated credit card on the same date of each month. Retreat and workshop tickets are non-refundable and commitments to a payment plan is in place until the full payment is successfully completed. Retreat and workshop tickets are transferable via written notice to info@partnerselsewhere.com at least 14 days before the retreat or workshop date. 

  3. At the discretion of Partners Elsewhere management, the date of retreat and workshop tickets can be moved to a future retreat or workshop with 30 days written notice to info@partnerselsewhere.com before the original retreat or workshop date. Transfers are only possible if there is another date available for the same retreat or workshop. Up to one transfer may be permitted per person. There is a 10% change fee of the total retreat ticket that applies for changing the retreat date. Partners Elsewhere does not accept any responsibility for personal property left at facilities